Personal information may be provided to The Physiotherapy Clinic this website or when you receive face-to-face treatment or over the phone contact when speaking to our reception staff. We are committed to ensuring your privacy is protected in line with GDPR, Europe’s new framework for data protection. You can be assured that our data protection policy will be used in accordance with this privacy notice to ensure your data is fully protected. This policy is effective from 25th May 2018.
We require personal information related to your health records to help us understand your physiotherapy related problem and how we can rehabilitate your issue. We also use this data for internal record keeping. With your permission we may contact you with any promotional offers. The demographic, not personal, data that is provided may be used in a nationwide study that gathers information on the effectiveness of Physiotherapy. We may also use this demographic data to customise our website. We will also use your information to communicate with other health professionals who may be involved in your episode of care.
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We sometimes share your personal data with your GP, consultant or health insurance provider but only in the interest of your health and wellbeing. We also take part in an anonymised data collection project with the University of Brighton, for inclusion in this project we would seek additional permission from the patient concerned.
You may choose to restrict the collection or use of your personal information. You have the right to request details of personal information which we hold about you. If you believe that any information we are storing about you is incorrect or incomplete or if you have a concern about how we handle your data, please write to us as soon as possible so that we can promptly correct any information found to be incorrect.
The policy applies to The Physiotherapy Clinic’s website at physioclinic.uk (the “Website”). We at The Physiotherapy Clinic take your privacy seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”) May 2018.
For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to: